Privacy Policy

1. Who We Are

7th Floor Homes Ltd (“we”, “our”, or “us”) is a real estate and project management company based in Accra, Ghana. We operate the website 7thfloorhomes.com and provide home building, property management, and real estate advisory services. You can reach us at info@7thfloorhomes.com.

2. Information We Collect

We collect the following types of information when you use our website:

• •Account information: Name, email address, phone number and password when you create an account.
• •Inquiry and booking data: Details you provide when submitting a property inquiry or booking a consultation.
• •Contact form submissions: Name, email, phone and message content when you contact us.
• •Newsletter subscriptions: Email address when you subscribe to our mailing list.
• •Usage data: Pages visited, time spent on site, and general browser/device information collected automatically.

3. How We Use Your Information

• •To respond to your inquiries and process consultation bookings
• •To send you confirmation emails, booking reminders and service updates
• •To send our newsletter if you have subscribed (you can unsubscribe at any time)
• •To improve our website and services based on usage patterns
• •To comply with legal obligations applicable in Ghana

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

• •Service providers: Trusted third-party services such as Resend (email delivery), Cloudinary (image storage), and Vercel (website hosting). These providers process data only as instructed by us.
• •Legal requirements: If required by Ghanaian law, court order, or government authority.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account or request deletion, we will remove your personal data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• •Access the personal data we hold about you
• •Request correction of inaccurate data
• •Request deletion of your data
• •Unsubscribe from marketing emails at any time
• •Lodge a complaint with the Data Protection Commission of Ghana

To exercise any of these rights, email us at info@7thfloorhomes.com.

7. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), hashed passwords, and restricted database access. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or emailing registered users. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
7th Floor Homes Ltd
Accra, Ghana
info@7thfloorhomes.com
+233 540 198 507